The purpose of this customer service diploma is to acknowledge the efforts of students in the field of customer service. It is also for students whose occupations allow them to constantly offer consumers a greater level of customer service. These students may hold jobs with a specific title related to customer service, or their main responsibility may be to offer exceptional customer service in order to win over new clients.
If you’re ready to take responsibility of your job chances right away, this insightful Level 3 Diploma in Customer Service is highly recommended! A focused study of the fundamentals of this interesting subject is where it all begins.
This qualification is suitable for learners aged pre-16 and above. Rhythmic Skills do not set any other entry requirements but colleges and other training providers may have their own guidelines.
Units | Mandatory Units | Level |
Unit 1 | Principles of Business | 3 |
Unit 2 | Manage Personal and Professional Development | 3 |
Unit 3 | Manage Individuals’ Performance | 3 |
Unit 4 | Manage Team Performance | 3 |
Unit 5 | Promote Equality, Diversity and Inclusion in the Workplace | 3 |
Unit 6 | Build and Maintain Effective Customer Relations | 3 |
Unit 7 | Resolve Customers’ Problems | 3 |
Unit 8 | Champion Customer Service | 3 |
Unit 9 | Organise and Deliver Customer Service | 3 |
Unit 10 | Understand the Customer Service Environment | 3 |
Unit 11 | Understand Customers and Customer Retention | |
Unit 12 | Monitor the Quality of Customer Service Interactions |
Rhythmic Skills will provide support to Learners:
Students who successfully complete the program will be awarded Level 3 Diploma in Customer Service by an Ofqual regulated awarding body, United Kingdom.
Level 3 Diploma in Customer Service – £ 1000
Easy Monthly Instalment plan starting from – £ 200
This comprehensive Level 3 Certificate in Customer Service helps students improve their employment profile. After passing this authorised online course, students can move on to the following certifications:
Depending on your region and area of study, this certification will open up the following opportunities for you:
Level 1 Certificate in Business Administration
Level | 3 |
Duration | 5 Months (Fast Track) 7 Months (Normal Track) |
Delivery | Online |
Mode of Study: (Online & Blended) | |
Option 1: Full Payment | |
Fee (Actual) | £ 1200 |
Fee (discounted) | £ 1000 |
Option 2: Instalment Plan | |
Installment Plan: | Installment Fee: 1,200 £ 200 deposit Payment &5 monthly installments of £ 200 |